[proFit-list] WushNet - End of Service Notification - Cancelling Subscription
Kurt Sutter
kurt at quansoft.com
Mon Jul 29 04:17:08 CDT 2024
Dear WushNet
I just got a notification that our renewal is due and that a new invoice will be issued on August 1.
In view of the message below, we herewith cancel our account per July 31.
Please confirm.
Thanks for the services we enjoyed over more than a decade, and I wish you all the best.
Kurt
QuantumSoft
> On 2 Jul 2024, at 07:02, WushNet Support <support at wush.net> wrote:
>
> Hello,
>
> We are making an important announcement that WushNet will be ceasing operations
> at the end of this year.
>
> It has been a pleasure to serve you over the last 19 years and we would like to
> thank you for entrusting us with your data over this time. Unfortunately, we
> are no longer able offer the level of service we have always set out to, and
> have made the decision to close our doors on Dec 31, 2024.
>
> Rather than undergoing a change in ownership, we have decided that the best
> course of action will be to provide ample notice to you to allow migration to a
> new host of your choice. Services will remain fully usable through the end of
> this year, at which point we will move remaining accounts to a read-only
> state for a limited time.
>
> While we continue to operate, we will prioritize requests relating to data
> export. Any refunds will be appropriately prorated, but please have patience
> as we work towards graceful data transfers for all customers. If you have an
> existing ticket open, please reach out again if you do not receive an update
> within a week to ensure that it was not lost.
>
> Customers with smaller accounts can download their backup at any time through
> our portal. Larger accounts may require alternate methods of data transfer.
> Please note, the recommended backup solution is an archive of your files rather
> than an export because older repositories do not always export cleanly. It is
> strongly recommended that you verify restoration of your backups before
> submitting cancelation requests.
>
> We do not have any specific recommendations for new hosting providers, but
> https://devzing.com/wush offers similar services and price points. If you
> decide to move to their platform, please let us know as a streamlined export
> and import process may be possible.
>
> Thank you again for your business and support.
>
> WushNet
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