[proFit-list] ProFit crashes when editing text in graphics

[pro Fit Support]

Dear all

We are investigating these issues. So far, it appears that they are uncommon and maybe related to specific configurations. We ask anyone seeing such issues to send a crash report directly to profit at quansoft.com <mailto:profit at quansoft.com> because the long attachments may not make it into the list.

(To find a crash log, open the Console report and click the category “Crash Logs”, see e.g. https://macreports.com/crash-reports-how-to-use-them-to-troubleshoot-why-your-mac-crashed/ <https://macreports.com/crash-reports-how-to-use-them-to-troubleshoot-why-your-mac-crashed/> )

Thanks in advance

Kurt
QuantumSoft

> On 6 Oct 2020, at 05:46, Markus Kriener <markus.kriener at riken.jp> wrote:
> 
> Dear list members, dear ProFit team,
> 
> sorry for my late reply. 
> 
> I face indeed similar problems with ProFit as reported by Jan. In my case it does not only crash when editing text. It seems that a crash can happen when performing any task, such as plotting, editing text, deleting text, deleting a data set from a plot, changing the color of a data set etc. Sometimes it even crashes when I use different programs and ProFit is only running in the background. But these things are not reproducible. Sometimes I can work without problems for hours and then suddenly this crash problem appears again and again, e.g., it crashes several times within 15 min or so.
> 
> I am not sure if it is related, but when changing the color of data, it sometimes happens that all data disappears from the plot window and then some time later a crash happens. I can get the data visible again by changing the color of a data set a second time, though not each time when this happens. And this is also not reproducible, i.e., a crash does not necessarily happen within a short time after I run into this “disappearance of all plotted data” issue.
> 
> I am running ProFit 7.0.15 on MacOS 10.14.6. I experienced this problem also on earlier versions of MacOS but not with ProFit 6.
> 
> Best regards,
> 
> Markus
> 
> 
> 
> **************************************************************************
> Dr. Markus Kriener, Dipl.-Phys.
> 
> RIKEN Center for Emergent Matter Science (CEMS)
> Strong Correlation Physics Division
> Strong Correlation Materials Research Group
> Hirosawa 2-1, Wako-shi, 
> Saitama 351-0198, Japan
> 
> Tel.: +81-48-462-1111-6035
> Fax: +81-48-462-4691
> E-mail: markus.kriener at riken.jp <mailto:markus.kriener at riken.jp>
> URL:  http://cems_scmrt.riken.jp/members/kriener/ <http://cems_scmrt.riken.jp/members/kriener/>
> **************************************************************************
> 
> 
> 
> 
>> Am 29.09.2020 um 13:49 schrieb Jan Lagerwall <jan_lagerwall at mac.com <mailto:jan_lagerwall at mac.com>>:
>> 
>> Dear list members, dear ProFit team,
>> 
>> I love ProFit, but one thing that is driving me crazy is that ProFit very frequently crashes when I edit text in graphics. It seems very random what I do as long as I'm in the text editing mode. Is anyone else experiencing this or is it something on my installation that leads to the crash? I'm running Pro Fit 7.0.14 on Mac OS 10.15.7 and I've checked with Fontbook that I have no problematic fonts.
>> 
>> Thanks and all the best
>> Jan
>> 
>> 
>> 
>> Dr. Jan P. F. Lagerwall 
>> Professor
>> Department of Physics and Materials Science
>> 
>> Université du Luxembourg
>> 
>> Campus Limpertsberg
>> 162a, avenue de la Faïencerie, BS 1.15a
>> L-1511 Luxembourg
>> 
>> T +352 46 66 44 6219
>> F +352 46 66 44 36219
>> Jan.Lagerwall at uni.lu <mailto:Jan.Lagerwall at uni.lu> /www.lcsoftmatter.com <http://www.lcsoftmatter.com/>
>> physics.uni.lu <http://physics.uni.lu/>, www.uni.lu <http://www.uni.lu/>
>> 
>> 
>> 
>> 
>> 
>> 
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