From markus.kriener at riken.jp Mon Oct 5 22:46:44 2020
From: markus.kriener at riken.jp (Markus Kriener)
Date: Tue, 6 Oct 2020 12:46:44 +0900
Subject: [proFit-list] ProFit crashes when editing text in graphics
In-Reply-To: <7729FE68-AE1D-49FC-ADF6-8B5FE91B100A@mac.com>
References: <7729FE68-AE1D-49FC-ADF6-8B5FE91B100A@mac.com>
Message-ID: <628AC5F5-EB8E-4B8B-BB0E-6E5BCB5B289F@riken.jp>
Dear list members, dear ProFit team,
sorry for my late reply.
I face indeed similar problems with ProFit as reported by Jan. In my case it does not only crash when editing text. It seems that a crash can happen when performing any task, such as plotting, editing text, deleting text, deleting a data set from a plot, changing the color of a data set etc. Sometimes it even crashes when I use different programs and ProFit is only running in the background. But these things are not reproducible. Sometimes I can work without problems for hours and then suddenly this crash problem appears again and again, e.g., it crashes several times within 15 min or so.
I am not sure if it is related, but when changing the color of data, it sometimes happens that all data disappears from the plot window and then some time later a crash happens. I can get the data visible again by changing the color of a data set a second time, though not each time when this happens. And this is also not reproducible, i.e., a crash does not necessarily happen within a short time after I run into this ?disappearance of all plotted data? issue.
I am running ProFit 7.0.15 on MacOS 10.14.6. I experienced this problem also on earlier versions of MacOS but not with ProFit 6.
Best regards,
Markus
**************************************************************************
Dr. Markus Kriener, Dipl.-Phys.
RIKEN Center for Emergent Matter Science (CEMS)
Strong Correlation Physics Division
Strong Correlation Materials Research Group
Hirosawa 2-1, Wako-shi,
Saitama 351-0198, Japan
Tel.: +81-48-462-1111-6035
Fax: +81-48-462-4691
E-mail: markus.kriener at riken.jp
URL: http://cems_scmrt.riken.jp/members/kriener/
**************************************************************************
> Am 29.09.2020 um 13:49 schrieb Jan Lagerwall :
>
> Dear list members, dear ProFit team,
>
> I love ProFit, but one thing that is driving me crazy is that ProFit very frequently crashes when I edit text in graphics. It seems very random what I do as long as I'm in the text editing mode. Is anyone else experiencing this or is it something on my installation that leads to the crash? I'm running Pro Fit 7.0.14 on Mac OS 10.15.7 and I've checked with Fontbook that I have no problematic fonts.
>
> Thanks and all the best
> Jan
>
>
>
> Dr. Jan P. F. Lagerwall
> Professor
> Department of Physics and Materials Science
>
> Universit? du Luxembourg
>
> Campus Limpertsberg
> 162a, avenue de la Fa?encerie, BS 1.15a
> L-1511 Luxembourg
>
> T +352 46 66 44 6219
> F +352 46 66 44 36219
> Jan.Lagerwall at uni.lu /www.lcsoftmatter.com
> physics.uni.lu , www.uni.lu
>
>
>
>
>
>
> _______________________________________________
> proFit-list mailing list
> proFit-list at quantum-soft.com
> http://quantum-soft.com/mailman/listinfo/profit-list_quantum-soft.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
From profit at quansoft.com Wed Oct 14 10:54:43 2020
From: profit at quansoft.com (pro Fit Support)
Date: Wed, 14 Oct 2020 17:54:43 +0200
Subject: [proFit-list] ProFit crashes when editing text in graphics
In-Reply-To: <628AC5F5-EB8E-4B8B-BB0E-6E5BCB5B289F@riken.jp>
References: <7729FE68-AE1D-49FC-ADF6-8B5FE91B100A@mac.com>
<628AC5F5-EB8E-4B8B-BB0E-6E5BCB5B289F@riken.jp>
Message-ID: <23B4A798-9BFF-4DEF-8F93-3E8351BCF3F3@quansoft.com>
Dear all
We are investigating these issues. So far, it appears that they are uncommon and maybe related to specific configurations. We ask anyone seeing such issues to send a crash report directly to profit at quansoft.com because the long attachments may not make it into the list.
(To find a crash log, open the Console report and click the category ?Crash Logs?, see e.g. https://macreports.com/crash-reports-how-to-use-them-to-troubleshoot-why-your-mac-crashed/ )
Thanks in advance
Kurt
QuantumSoft
> On 6 Oct 2020, at 05:46, Markus Kriener wrote:
>
> Dear list members, dear ProFit team,
>
> sorry for my late reply.
>
> I face indeed similar problems with ProFit as reported by Jan. In my case it does not only crash when editing text. It seems that a crash can happen when performing any task, such as plotting, editing text, deleting text, deleting a data set from a plot, changing the color of a data set etc. Sometimes it even crashes when I use different programs and ProFit is only running in the background. But these things are not reproducible. Sometimes I can work without problems for hours and then suddenly this crash problem appears again and again, e.g., it crashes several times within 15 min or so.
>
> I am not sure if it is related, but when changing the color of data, it sometimes happens that all data disappears from the plot window and then some time later a crash happens. I can get the data visible again by changing the color of a data set a second time, though not each time when this happens. And this is also not reproducible, i.e., a crash does not necessarily happen within a short time after I run into this ?disappearance of all plotted data? issue.
>
> I am running ProFit 7.0.15 on MacOS 10.14.6. I experienced this problem also on earlier versions of MacOS but not with ProFit 6.
>
> Best regards,
>
> Markus
>
>
>
> **************************************************************************
> Dr. Markus Kriener, Dipl.-Phys.
>
> RIKEN Center for Emergent Matter Science (CEMS)
> Strong Correlation Physics Division
> Strong Correlation Materials Research Group
> Hirosawa 2-1, Wako-shi,
> Saitama 351-0198, Japan
>
> Tel.: +81-48-462-1111-6035
> Fax: +81-48-462-4691
> E-mail: markus.kriener at riken.jp
> URL: http://cems_scmrt.riken.jp/members/kriener/
> **************************************************************************
>
>
>
>
>> Am 29.09.2020 um 13:49 schrieb Jan Lagerwall >:
>>
>> Dear list members, dear ProFit team,
>>
>> I love ProFit, but one thing that is driving me crazy is that ProFit very frequently crashes when I edit text in graphics. It seems very random what I do as long as I'm in the text editing mode. Is anyone else experiencing this or is it something on my installation that leads to the crash? I'm running Pro Fit 7.0.14 on Mac OS 10.15.7 and I've checked with Fontbook that I have no problematic fonts.
>>
>> Thanks and all the best
>> Jan
>>
>>
>>
>> Dr. Jan P. F. Lagerwall
>> Professor
>> Department of Physics and Materials Science
>>
>> Universit? du Luxembourg
>>
>> Campus Limpertsberg
>> 162a, avenue de la Fa?encerie, BS 1.15a
>> L-1511 Luxembourg
>>
>> T +352 46 66 44 6219
>> F +352 46 66 44 36219
>> Jan.Lagerwall at uni.lu /www.lcsoftmatter.com
>> physics.uni.lu , www.uni.lu
>>
>>
>>
>>
>>
>>
>> _______________________________________________
>> proFit-list mailing list
>> proFit-list at quantum-soft.com
>> http://quantum-soft.com/mailman/listinfo/profit-list_quantum-soft.com
>
> _______________________________________________
> proFit-list mailing list
> proFit-list at quantum-soft.com
> http://quantum-soft.com/mailman/listinfo/profit-list_quantum-soft.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
From profit at quansoft.com Sun Nov 1 05:45:53 2020
From: profit at quansoft.com (pro Fit Support)
Date: Sun, 1 Nov 2020 12:45:53 +0100
Subject: [proFit-list] [ANN] pro Fit 7.0.16 released
Message-ID: <566CD172-1E3E-413C-9AA3-9428CD4468B1@quansoft.com>
Dear list members
We have just released pro Fit 7.0.16. This is a maintenance update recommended to all pro Fit users running macOS 10.12 or later. It contains some bug fixes and minor improvements.
Go get it at http://quansoft.com/down.html
More information on the issues that have been fixed in this release can be found at http://quansoft.com/hist.html
For those who haven?t upgraded to pro Fit 7 yet, a reminder from earlier emails: all pro Fit 6.2 are entitled to an upgrade at a reduced price of USD 55. The regular price (including academic price) is USD 95.
Best Regards
Your QuantumSoft team
-------------- next part --------------
An HTML attachment was scrubbed...
URL: