[proFit-list] Profit crashes when I hit the plot, function button
pro Fit Support
profit at quansoft.com
Fri Dec 6 14:33:33 CST 2019
Dear Jeremy
Quit pro Fit. Then try resetting the pro Fit settings. To do so, go to
~/Library/Preferences/pro Fit Preferences
and delete (or move away) any files therein. In addition, delete (or move away)
~/Library/Preferences/com.quansoft.profit.plist
Then restart pro Fit and try again.
Does this help?
Best
Kurt
QuantumSoft
> On 4 Dec 2019, at 15:19, Jeremy Harbinson <jeremy_harbinson at me.com> wrote:
>
> HI,
> When I select ‘plot’, ‘function’ Profit crashes. I am running version 7.0.15 on Mojave 10.14.6, though I had the same result with version 7.0.14. No function scripts are loaded. Currently Profit cannot access Python - whatever I try there is no read access - I do not know if this is connected. The top lines of the crash report are pasted below.
> all the best,
> Jeremy Harbinson
>
>
>
> Process: pro Fit NAS [16303]
> Path: /Applications/pro Fit 7.app/Contents/MacOS/pro Fit NAS
> Identifier: com.quansoft.profit
> Version: 7.0.15 (5373)
> Code Type: X86-64 (Native)
> Parent Process: ??? [1]
> Responsible: pro Fit NAS [16303]
> User ID: 503
>
> Date/Time: 2019-12-04 15:10:40.080 +0100
> OS Version: Mac OS X 10.14.6 (18G103)
> Report Version: 12
> Anonymous UUID: 9AEB8A61-C7AB-4676-5EB7-6FE2CFD1A41B
>
> Sleep/Wake UUID: 654E16F4-B680-49EC-95F5-1DCE98181D0D
>
> Time Awake Since Boot: 160000 seconds
> Time Since Wake: 18000 seconds
>
> System Integrity Protection: enabled
>
> Crashed Thread: 0 Dispatch queue: com.apple.main-thread
>
> Exception Type: EXC_BAD_ACCESS (SIGSEGV)
> Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
> Exception Note: EXC_CORPSE_NOTIFY
>
> Termination Signal: Segmentation fault: 11
> Termination Reason: Namespace SIGNAL, Code 0xb
> Terminating Process: exc handler [16303]
>
> VM Regions Near 0:
> -->
> __TEXT 00000001044a7000-0000000104812000 [ 3500K] r-x/rwx SM=COW /Applications/pro Fit 7.app/Contents/MacOS/pro Fit NAS
>
> Application Specific Information:
> Performing @selector(plotFuncMenuClicked:) from sender NSMenuItem 0x600003408240
>
> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
> 0 com.quansoft.profit 0x000000010463d8a2 NewPlotParams(unsigned int, unsigned char, int, unsigned char) + 1157
> 1 com.quansoft.profit 0x0000000104549b36 -[PlotDialogs_C setPlotType:] + 198
> 2 com.quansoft.profit 0x00000001045499ea PlotDialogs_Cocoa(DialogTypeT) + 310
> 3 com.apple.AppKit 0x00007fff41fa6644 -[NSApplication(NSResponder) sendAction:to:from:] + 312
> 4 com.apple.AppKit 0x00007fff4200286b -[NSMenuItem _corePerformAction] + 323
> 5 com.apple.AppKit 0x00007fff420025dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
> 6 com.apple.AppKit 0x00007fff4206658f -[NSMenu performActionForItemAtIndex:] + 131
> 7 com.apple.AppKit 0x00007fff420664fc -[NSMenu _internalPerformActionForItemAtIndex:] + 93
> 8 com.apple.AppKit 0x00007fff4206632e -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 105
> 9 com.apple.AppKit 0x00007fff41fd0dc6 NSSLMMenuEventHandler + 909
> 10 com.apple.HIToolbox 0x00007fff4391a22e DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1422
> 11 com.apple.HIToolbox 0x00007fff439195df SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 371
> 12 com.apple.HIToolbox 0x00007fff439369b6 SendEventToEventTarget + 39
> 13 com.apple.HIToolbox 0x00007fff43988cd2 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 375
> 14 com.apple.HIToolbox 0x00007fff439b114e SendMenuCommandWithContextAndModifiers + 49
> 15 com.apple.HIToolbox 0x00007fff439b10fd SendMenuItemSelectedEvent + 192
> 16 com.apple.HIToolbox 0x00007fff439b0fe5 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
> 17 com.apple.HIToolbox 0x00007fff439b19b3 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 603
> 18 com.apple.HIToolbox 0x00007fff439b16c8 _HandleMenuSelection2 + 452
> 19 com.apple.AppKit 0x00007fff41cbea81 _NSHandleCarbonMenuEvent + 223
> 20 com.apple.AppKit 0x00007fff41cbe8e6 _DPSEventHandledByCarbon + 54
> 21 com.apple.AppKit 0x00007fff41cb392b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2577
> 22 com.apple.AppKit 0x00007fff41cad588 -[NSApplication run] + 699
> 23 com.apple.AppKit 0x00007fff41c9cac8 NSApplicationMain + 777
> 24 libdyld.dylib 0x00007fff706143d5 start + 1
>
> Thread 1:
> 0 libsystem_pthread.dylib 0x00007fff708073f0 start_wqthread + 0
>
> Thread 2:
> 0 libsystem_pthread.dylib 0x00007fff708073f0 start_wqthread + 0
>
> Thread 3:
> 0 libsystem_pthread.dylib 0x00007fff708073f0 start_wqthread + 0
>
> Thread 4:
> 0 libsystem_kernel.dylib 0x00007fff7074cf32 __semwait_signal + 10
> 1 libsystem_c.dylib 0x00007fff706d8914 nanosleep + 199
> 2 com.apple.Foundation 0x00007fff469d4e0c +[NSThread sleepForTimeInterval:] + 156
> 3 com.quansoft.profit 0x00000001045a6f22 -[ProFitAppDelegate myTimer:] + 48
> 4 com.apple.Foundation 0x00007fff46918112 __NSThread__start__ + 1194
> 5 libsystem_pthread.dylib 0x00007fff708082eb _pthread_body + 126
> 6 libsystem_pthread.dylib 0x00007fff7080b249 _pthread_start + 66
> 7 libsystem_pthread.dylib 0x00007fff7080740d thread_start + 13
>
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